Job Description
Fusion HCR is hiring!! Title: Technical Project Manager (with Product Focus)
Location: Las Vegas, NV (Hybrid Required)
Employment Type: Contract to hire
Overview We're seeking an experienced and highly motivated Technical Project Manager to lead complex cross-functional projects from inception through successful delivery. This role sits at the intersection of technology, business strategy, and user enablement, requiring a strong blend of project management discipline, product management acumen, technical proficiency (especially with Salesforce/SFDC), and a passion for developing and delivering high-quality training. You'll be instrumental in translating strategic product goals into actionable project plans and ensuring the team delivers value iteratively and effectively.
Key Responsibilities Technical Project & Agile Management
- Lead Project Execution: Manage the entire project lifecycle for technical initiatives, including scope definition, resource allocation, scheduling, risk management, and stakeholder communication.
- Agile Leadership: Serve as a Scrum Leader or lead within an Agile framework (Large Solution SAFe, Scrum, Kanban, or hybrid), facilitating ceremonies (sprint planning, daily stand-ups, retrospectives, demos), removing impediments, and shielding the team from external distractions.
- SFDC Implementation: Directly manage projects related to the enhancement, integration, or implementation of Salesforce (SFDC) clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud). This includes coordinating developers, business analysts, and system administrators.
- Reporting & Governance: Define and track key project metrics and KPIs. Provide clear, concise, and timely project status reports to executive leadership and stakeholders.
Product Management & Strategy
- Liaise with Product Owners: Work closely with Product Owners and business stakeholders to clarify the initiative vision, understand high-level and detailed requirements, and ensure initiative deliverables align with strategic business outcomes.
- Prioritization Support: Assist in defining, refining, and prioritizing the solution backlog, ensuring it reflects a balance of new features, technical debt reduction, and operational needs.
- User Story Definition: Assists the product owner in breaking down epics into detailed, estimable user stories with clear acceptance criteria.
Training Development & Delivery
- Instructional Delivery: Plan and deliver training sessions to internal teams (e.g., Operations, Delivery, and Program Management teams) and, occasionally, external partners, utilizing various methods (in-person, virtual, self-paced).
- Change Management: Act as a key agent for change management, communicating the 'why' behind product and system changes and managing user readiness and adoption post-launch.
Required Qualifications - 10+ years of experience managing technical projects, with a significant focus on software development or IT systems implementations.
- Proven experience working within an Agile/Scrum environment, preferably with a relevant certification (e.g., PMP, CSM, SAFe).
- 5+ years of direct experience managing projects focused on Salesforce (SFDC) platform configuration, development, or integration; a strong understanding of SFDC architecture is required.
- Demonstrated ability to develop, coordinate, and deliver training on Agile program management and delivery programs.
- Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical issues to both technical and non-technical audiences.
Preferred Qualifications - Experience in a dual Project Manager/Product Owner or similar hybrid role.
- Background in instructional design or adult learning methodologies.
- Familiarity with project management tools (e.g., Jira, Asana, Azure DevOps, SmartSheet) and collaboration platforms.
- Relevant Salesforce certifications (e.g., Administrator, Platform App Builder).
Job Tags
Contract work,