Job Description

Summary

We Are Turning Jobs into Careers Care Connects Us at Hyatt and we are committed to a culture of warmth, empathy and respect. At Hyatt, there is a place for you to discover a career and be a part of our shared belief that hospitality is more than just a job - it's a career for people who care.  At Hyatt, there’s a home for every stage of your career. Join us for this incredible opportunity to be part of our Food & Beverage team at Grand Hyatt DFW located at the DFW Airport as a Server Assistant at Grand Met ! Our upscale hotel is located in Terminal D in the DFW Airport, featuring 298 guest rooms with runway views. We pride ourselves with top-ranking customer service achievements: 

• #1for  Customer Service in 2024for  Grand brand Hyatt Hotels in the  Americas
• #2for  Overall F&B Experience in 2024for  Grand brand Hyatt Hotels in the  Americas
• #2for  Overall Breakfast Experience in 2024for  Grand brand Hyatt Hotels in the  Americas
• #3  for  Fortune 100 Best Companies to Work  in 2024!
• Diners’ Choice Award  by OpenTable Diners  for  Grand Met Restaurant 

Benefits & Perks As a colleague, we have you covered with awesome benefits and perks. Some of those include:

• Medical, Dental, Vision benefits offered at 30 days of employment
• Complimentary on-site hotel covered parking at the DFW Airport in Terminal D
• Complimentary colleague lunch during shift
• 401k options and company match
• Discounted and complimentary hotel accommodations anywhere in the world
• Tuition Reimbursement 
• Paid Holidays, Sick Time & Vacation
• Discount partnerships with cell phone, car rentals, entertainment partnerships
• And so much More!

About the restaurant: Grand Met Restaurant | Enjoy an excellent dining experience with our inventive and internationally inspired menu, the Grand Met offers a casual dining atmosphere where you can unwind and savor your meal.  Grand Met Restaurant offers internationally inspired, locally sourced cuisine in an upscale casual atmosphere. Responsibilities of Server Assistants:

• Maintain menu knowledge and be able to answer guest questions as needed.
• Maintains an awareness of food and product information, merchandise promotions, special offers and advertisements.  
• Assist in food running from kitchen to table/bar.
• Promptly clear tables, clean and reset between guest seatings.
• Other duties include general restaurant preparation and maintaining a sanitary environment.
• Communicates customer requests to co-workers and/or management in a prompt, efficient manner where needed.
• Cooperates and interacts with colleagues in a positive, respectful manner and with a team approach, offering to assist as needed in order to ensure customer service.  
• Reports to work on time and as assigned per the schedule on a regular, consistent basis. 

Qualifications & Requirements of Server Assistants:

• A warm and outgoing personality with a passion for restaurants and customer service. 
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Prefer prior restaurant experience in upscale/fast-paced environment.
• Ability to anticipate and understand guests' needs, focus attention on service details and work cohesively with co-workers as part of a team.  
• Must be able to stand and exert a well-paced mobility for periods up to 8 hours in length. 
• Must be able to lift/push/pull moderate weight.
• Ability to wipe down table tops, table legs, pick up debris off the floor and more.
• Must have availability to work weekends and holidays. Shift is primarily for PM, but flexibility is a plus.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Tags

Holiday work, Full time, Casual work, Shift work, Weekend work, Day shift,

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