Job Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Provide guidance to new customers and create templates and Workflow to ensure that completed files are compatible with equipment. Review electronic files that are received from clients and check them for thoroughness and completeness in advance of the plate making process. Using electronic page layout software (desktop publishing software) manipulate the format of the print job to the dimensions of the paper. Determine page layout, accounting for folds, trims, bleeds and gripper, and add crop marks and color bars as necessary. Identify missing or problematic components and communicate them to the CSR, customer, and production personnel. Work directly with CSR, customer, and production personnel as necessary to work out any problems with the job. Load customer supplied electronic files for output, onto the Pre-Press file server. Create an electronic image of the pages to create manufacturing proofs used by the Press and Bind operators during the manufacturing process. May prepare color proofs for customer review. May impose images and operate CTP plate making equipment and bending/tabbing equipment to prepare plates for press. Perform quality checks on finished plates before releasing to manufacturing. Perform troubleshooting on issues and provide training on the prepress and plate making processes.

Qualifications

Must be able to work with various graphic design and layout software applications commonly used on Mac's and PC's. A thorough understanding of digital file formats (pdf, tiff, eps) from different operating systems (Mac and PC) is required. Experience with imposition software (Mac) and Adobe Creative Suite software (PC) is preferred. Color management skills and the ability to work with different digital file formats are required. Must have the ability to output digital files to various output devices; must have the ability to continue to learn and use new graphics software on an ongoing basis. Must have an understanding of the offset printing process and how one color affects another. Mechanical skills using small hand tools in order to make minor repairs and perform maintenance. 

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Good knowledge of general warehouse layout, item identification codes, basic warehouse procedures, and Good Manufacturing Practices.
• Requires occasional lifting over 25 pounds.
• Requires excellent knowledge of the functional area(s) related to the job or good knowledge related to a professional field of work.
• Must be detail oriented.
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
• Must have excellent customer service skills for external and internal customers.
• Must be willing to train others when ready/needed.
• Must be able to work weekends and holidays, if needed.
• HS diploma or equivalent with 5+ years of relevant administrative/operational support in manufacturing operations or office environment directly related to the duties of the job.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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