Job Description

About Bookkeeper360:
Bookkeeper360 is a fintech company helping small businesses manage their finances through cloud-based accounting, payroll, tax, and advisory services, powered by AI-driven insights. Since 2012, we've been a trusted partner to thousands of business owners and have earned recognition from NerdWallet, Forbes, and Entrepreneur as a top bookkeeping solution.

We're proud to be named one of Accounting Today's 2024 Best Firms to Work For and a Fastest Growing Company by Inc. 5000 . With a 4.8-star Google rating from 1,000+ clients, we're growing fast and expanding our team to meet demand.

Want to learn how it all started? Check out ( story of our founder and CEO (

About the Role:

We're looking for a Payroll & HRIS Manager to join our HRIS Services department. You'll lead a small team of payroll specialists, ensure seamless payroll processing, and play a key role in supporting the rollout and execution of HR toolkits and fractional HR services for our clients.

What You'll Do:

Payroll Services

• Oversee the payroll team and delegate client workstreams, ensuring timely and accurate delivery of payroll services
• Set up new clients and transition them onto supported payroll platforms (Gusto, ADP, etc.)
• Administer multi-frequency payroll (weekly, bi-weekly, semi-monthly, monthly) across diverse industries
• Support client compliance, including employer registration, unemployment insurance, tax filing, and payroll audits
• Manage payroll-related benefits, pensions, reimbursements, and wage garnishments
• Respond to and resolve payroll tax notices and escalations
• Partner with the Client Services team to support payroll reconciliation and chart of accounts mapping
• Identify and implement process improvements in the payroll lifecycle
• Maintain strong client relationships while building and identifying new opportunities for department growth

HRIS Services & Internal Support

• Deliver customized HRIS tools to clients, such as onboarding/offboarding templates, performance frameworks, engagement surveys, and manager toolkits
• Maintain and update a library of HR assets, ensuring compliance and relevance across industries
• Support internal recruiting by drafting job ads, managing pipelines, and coordinating interviews
• Partner with the Director of People & Culture on HR audits and people operations planning
• Collaborate cross-functionally to champion culture, engagement, and performance best practices

How to Be Successful in This Role:

• People-first mindset: You lead with empathy and collaboration
• Process-focused: You're organized, detail-oriented, and deadline-driven
• Tech-savvy: You love streamlining work using modern tools
• Growth-oriented: You're always looking to improve, learn, and take ownership
• Adaptable: You're comfortable working in a fast-paced, remote environment and switching between payroll and HRIS tasks

What Gets You to the Top of the List:

• 5-10 years of payroll and HRIS management experience
• Strong client communication skills and a passion for helping small businesses
• Familiarity with platforms like Gusto, ADP, QuickBooks Online, Xero, Indeed, and BreezyHR
• HRIS knowledge and comfort working with toolkits, templates, or people operations frameworks
• Experience with recruiting coordination or HR project management
• Bachelor's degree in Accounting, Human Resources, or a related field (BS/MS/MBA preferred)
• Bonus: Exposure to public accounting, cloud-based systems, e-commerce, SaaS, or professional services

What You Can Expect as a Team Member:

• Salary range from $90,000-$100,000/year + performance bonus
• Comprehensive benefits package including medical, dental, and vision
• 401K with employer match after the first year
• Paid parental leave for all parents (biological, adoptive, and foster)
• Fully remote work environment
• Unlimited PTO after your first year
• Company-paid holidays
• Team-building events and virtual activities
• Career development and internal promotion opportunities

At Bookkeeper360, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

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