Job Description

Advisory Council Liaison Location United States :

You'll contribute to ending world hunger by ...

Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 28 million people every year with proven hunger prevention and treatment programs. As a nonprofit that works across 55 countries, our 8,990 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. We strive to create a world free from hunger, for everyone, for good.

Action Against Hunger USA is part of the Action Against Hunger International network. As an independent NGO, Action Against Hunger USA currently manages operations in 8 countries: Kenya, South Sudan, Somalia, Tanzania, Uganda, Ethiopia, Zambia and Haiti. Action Against Hunger-USA has over $100 million in programs, and approximately 1,800 permanent staff based in New York City, Washington D.C, Nairobi, and country offices. Additional growth is anticipated.

I. Job Summary

Action Against Hunger's External Relations Department seeks a creative, high-energy candidate to support volunteer leaders across the organization with a special focus on the organization's Advisory Council. This elite group of volunteers carries the mandate to help Action Against Hunger become a “better known, better guided and better funded” organization. The Advisory Council is composed of a variety of professionals across multiple industries who devote their time, talent, and treasure to advancing the work and mission of Action Against Hunger. The group also serves as an entry point for volunteerism for prospective board members as well as an engagement vehicle for emeritus board members.

The council has enjoyed rapid growth in the past few years with plans for further expansion. This role will facilitate the annual calendar of engagement for these high-level volunteers as well as help manage and expand the scope of other volunteer work for the organization, including the potential development of a young professionals committee as well as our emerging celebrity engagement strategy.

The ideal candidate has strong project management skills, enjoys building and maintaining relationships with internal and external stakeholders, is a strategic thinker, and can handle confidential and sensitive material. They will have refined interpersonal skills and be able to liaison between this group of elite volunteers and other VIP stakeholders, including the office of the CEO, our communications department, the Board of Directors, major donors, media outlets, academic and governmental organizations, and more.

This person should have experience in planning strategic events, a basic literacy in nonprofit fundraising, and an entrepreneurial spirit to lead a group that is deeply engaged and enthusiastic to do more. They will work respectfully and diplomatically with diverse teams, will be high energy and thrive under pressure, and bring creativity and a sense of humor to work every day. Most importantly, they should be passionate about our shared mission to end global hunger.

Volunteer Leadership Liaison:

Purpose : Manage bespoke engagement for our group of Advisory Council Volunteers, facilitating an annual calendar of meetings and events. Work individually with each volunteer to craft and execute an engagement plan that harnesses their unique skill set, passions, and connections in service of Action Against Hunger.

Engagement : Work with volunteer leaders as well as internal and external teams to design and execute plans that will enhance Action Against Hunger's profile in the US market, contributing to improved brand recognition, fundraising, and programmatic outcomes for the organization.

Delivery : Execute an annual calendar of engagement that includes three formal meetings per year and other informal engagement opportunities, and coordinate on additional activations that utilize volunteer talents include participation in panel events, webinars, fundraising and networking events, media activations and other opportunities to advance the mission of the organization and the goals of the Council

Key activities in your role will include

II. Essential Job Duties

• Serve as primary point of contact for all Advisory Council members and other elite volunteers for the organization, including celebrities and their teams, media personalities, influencers and more.
• Design and execute annual calendar of formal engagement opportunities for Advisory Council members.
• Develop and execute all aspects of planning Council meetings, calls, convenings, retreats and other gatherings, including drafting agendas, preparing and distributing prework, setting meeting dates, drafting and sending out calendar invitations, and managing all meeting logistics; and communicate outcomes and next steps to relevant stakeholders.
• Develop and maintain individual relationships with volunteers, meeting them virtually and in-person when necessary, to guide them and support them in executing their individual volunteer contributions to the organization.
• Provide high-level administrative support to organizational leadership in all matters relating to the Advisory council, including facilitating meetings, drafting talking points, composing correspondence, and orchestrating follow through.
• Manage recruitment, onboarding, and resignation processes for volunteers.
• Create, organize, and maintain accurate electronic and hardcopy Council-related files and folders.
• Track volunteer related activities and correspondence in company CRM.
• Collaborate with External Relations, cross-functional staff, external partners, donors, and organizational leadership to oversee the successful execution of Volunteer-led special events.
• Coordinate with External Relations leadership and communications team on strategic engagement of celebrities and their platforms
• Oversee contractors, vendors and consultants supporting a wide range of volunteer activities.
• Coordinate with other members of the fundraising staff as needed to advance volunteer-led revenue generating opportunities.
• Other administrative tasks, as needed.

III. Supervisory Responsibilities

• None.

IV. Physical Demands

• While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within short time frames under stressful situations in the context of a moderately noisy office with many interruptions. Must be able to proofread their own work accurately so that only minor corrections are needed on an infrequent basis.
• To travel to the field, the employee must attest to a level of physical fitness capable of enduring physically difficult, highly stressful situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, to ride long distances over very poor road/water conditions, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

V. Working Conditions, Travel and Environment

• The duties of the job require regular job attendance five days per week. Must be available to occasionally work outside normal office hours or on the weekends as required by contact with the missions, mission security, or other obligations.
• Must be able to travel as required for standard domestic and international business travel as well as to the missions if appropriate. While visiting the field, the employee may be exposed to precarious settings under high security risks and/or very basic living conditions and outside weather conditions, as well as to infectious diseases.

VI. Gender Equality Commitments & Zero Tolerance to Abuse

• Foster an environment that reinforces values of people of all genders, and equal access to information.
• Provide a work environment where people of all genders must be evaluated and promoted based on their skills and performance.
• Promote a safe, secure, and respectful environment for all stakeholders, particularly for children, people we serve, and members of staff.
• Help to prevent any type of abuse including workplace harassment and sexual abuse and exploitation.
• Respect the people we serve regardless of gender, sex orientation, disability, religion, race, color, ancestry, national origin, age, or marital status.
• Value and respect all cultures.

Do you meet the profile required criteria?

VII. Required Qualifications and Professional Experience

• College degree and 5-7 years of experience in roles managing volunteers and/or in a position as an executive or personal assistant.
• Experience managing/coordinating a portfolio of constituents and/or clients.
• Experience and ability to work effectively with VIP stakeholders internal and external to the organization.
• Excellent organizational, research, and project management skills with a commitment to detail and the ability to perform and prioritize multiple tasks seamlessly in a fast-paced environment with excellent attention to detail and ability to meet deadlines.
• Domestic and international travel (10%-25%).
• Interest in international development, humanitarian work, nonprofit events.

VIII. Required Skills & Competencies

• Highly organized with strong project management skills.
• Skilled problem solver, adept at identifying challenges and recommending solutions proactively.
• Interpersonal skills - Builds constructive and effective relationships; uses diplomacy and tact to diffuse tense situations; can put others at ease and disarm hostility.
• Creativity, adaptability, and tenacity in pursuit of executing volunteer opportunities and engagements.
• Strong writer and communicator with skills appropriate to a virtual and in-person work environment.
• Advanced proficiency in Microsoft 365 (Word, Excel, Powerpoint, Outlook) as well as proficiency in CRM software and project management software.
• Experience working in the charitable nonprofit space strongly preferred.
• Experience in charitable nonprofit fundraising strongly preferred.
• Must be flexible in terms of work schedule and emerging responsibilities.
• Demonstrated commitment to the mission and goals of Action Against Hunger.

We provide equal employment opportunities (EEO) to all employees & qualified applicants for employment without regard to race, color, religion, gender-identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. ACF-USA complies with all applicable laws governing nondiscrimination in employment.

Gross annual starting salary : $80,000-85,000

Job Tags

Permanent employment, For contractors, Remote job, Long distance, Flexible hours, Weekend work,

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